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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jona perez

August 23, 2024

5  out of  5
rating by jona perez
"Best insurance in Hillsboro great people thank you Whitney for answering every question I had and also taking the time to help me find the best affordable coverage to fit my budget 10/10 recommend ask for Whitney"
We responded:
"Thank you, Jona, for your wonderful review! I'm glad Whitney could assist you with finding the best affordable coverage to fit your budget. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, we're here to help. - Barry Bailey - State Farm Insurance Agent, Hillsboro, TX"
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Ashton keaton

August 13, 2024

5  out of  5
rating by Ashton keaton
"Great people"
We responded:
"Hey Ashton, Thanks for the awesome review! We're glad you think our team is great! If you ever need anything, we're here for you. - Barry Bailey - State Farm Insurance Agent, Hillsboro, TX"
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Marilynn James

July 24, 2024

5  out of  5
rating by Marilynn James
"Staff is helpful and made sure I didn't need them to assist with anything. Called to make sure I was in a safe area when I had a breakdown in my car and helped look for a wrecker."
We responded:
"Thanks, Marilynn, for your awesome review! I'm so glad our staff could assist you during your car breakdown and ensure you were safe. Your safety and satisfaction are our top priorities. If you ever need anything else, don't hesitate to reach out! Barry Bailey - State Farm Insurance Agent, Hillsboro, TX"
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Albert Younger

July 18, 2024

5  out of  5
rating by Albert Younger
"Awesome. That's all"
We responded:
"Hi Albert! Thank you for the awesome review!!! We're so happy you had a great experience with us! If you ever need anything else, feel free to reach out! - Barry Bailey - State Farm Insurance Agent, Hillsboro, TX"
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Sherrie Williams

July 18, 2024

5  out of  5
rating by Sherrie Williams
"I am a new customer and have had an excellent experience transferring all my insurance needs to Barry Bailey ins. Whitney Wiley is professional, knowledgeable and responsive. I anticipate a longstanding relationship."
We responded:
"Sherrie, thank you so much for your wonderful review! We're glad to have you as a new customer and are happy to hear about your excellent experience with Whitney. Her professionalism, knowledge, and responsiveness are truly valued in our office. We look forward to a longstanding relationship with you! Barry Bailey - State Farm Insurance Agent, Hillsboro, TX"
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B.W. Allen

June 5, 2024

5  out of  5
rating by B.W. Allen
"Everyone there is always friendly and super helpful, but Ms. Jennifer is the star. She took the time to not only answer my questions but also explain the answers. Then calmed my paranoid conspiracy theory butt down and explained that I was automatically opted into NOT having my info sold or traded. And the hole time was cheerful funny, and sounded as if she was actually smiling. She deserves not only a raise but a bonus as well. Just take it out of the thousands of dollars in premiums that I have paid in the insurance industry over the last 40 years and have only used it once. I have the same great experience every time I call."
We responded:
"B.W. Allen, we are delighted to hear about your fantastic experience with Ms. Jennifer! We are pleased that she provided you with detailed explanations and exceptional service. Thank you for your loyalty over the years, and we look forward to assisting you further. Barry Bailey - State Farm Insurance Agent, Hillsboro, TX"
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Jared Neese

May 22, 2024

5  out of  5
rating by Jared Neese
"Whitney"
We responded:
"Jared, thank you for the 5-star rating! I'm pleased to hear that you had a great experience with our team. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! Barry Bailey - State Farm Insurance Agent, Hillsboro, TX"
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Cindy C.

May 8, 2024

5  out of  5
rating by Cindy C.
"Jennifer is absolutely a pleasure to talk with! Everyone in this office is quick, professional, and caring. You won't find anyone better in this area."
We responded:
"Cindy, I'm thrilled to hear that you had a fantastic experience with Jennifer and our team! We're pleased to know that our quick, professional, and caring service left you satisfied! Thank you for your kind words, and we look forward to assisting you with all your insurance needs in the future! - Barry Bailey - State Farm Insurance Agent, Hillsboro, TX"
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Logan Durrenberger

April 24, 2024

5  out of  5
rating by Logan Durrenberger
"Whitney helped me recently obtain a renter's insurance policy. She was super professional, informative and fast at getting back to me with a quote for my policy. I would definitely recommend this office to others."
We responded:
"Logan, thank you so much for your kind words about Whitney! We're thrilled to hear that she provided you with such professional, informative, and efficient assistance in obtaining your renter's insurance policy. - Barry Bailey - State Farm Insurance Agent"
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Beowulf

April 20, 2024

5  out of  5
rating by Beowulf
"Quick & easy to change my insurance from Colorado to Texas. She even got me better coverage for less money. Great customer service and very knowledgeable!!"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Barry Bailey - State Farm Insurance Agent"
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Brooke Lomelino

March 14, 2024

5  out of  5
rating by Brooke Lomelino
"I give this store and location a 5 star review because I got really good service from an agent named Marcos. Marcos is great to talk to! He’s very informative and helped me through a process that I needed help with and couldn’t ask for better customer service!"
We responded:
"Brooke, we are delighted to hear that Marcos provided you with exceptional service and valuable assistance during your visit to our office. It's wonderful to know that he was informative and supportive throughout the process. Our team is dedicated to providing top-notch customer service, and we appreciate your kind words. Thank you for choosing us to assist you with your insurance needs! - Barry Bailey - State Farm Insurance Agent, Hillsboro, TX"
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Amanda Adams

February 18, 2024

5  out of  5
rating by Amanda Adams
"Great people to work with at Barry Bailey State Farm! Quick responses to questions and overall great customer service!"
We responded:
"We love seeing five-stars, Amanda! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Harrison Bailey

January 12, 2024

5  out of  5
rating by Harrison Bailey
"I have had a great experience with the entire Barry Bailey State Farm team. Always quick to respond and will do everything they can to get you the best answer!"
We responded:
"Thank you for the five-stars, Harrison! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Lacey Melton

November 22, 2023

5  out of  5
rating by Lacey Melton
"Very nice staff. Always willing to help me anytime I call. Always very friendly. They treat me like they care about me as a person. Highly recommend."
We responded:
"Lacey, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Eva Lujan

November 20, 2023

5  out of  5
rating by Eva Lujan
"They have been the best in my times of need. Amazing ladies!"
We responded:
"Thank you for taking the time to leave us a review, Eva. Our State Farm office in Hillsboro would be nothing without policyholders like you!"
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Richard Flaig

November 9, 2023

5  out of  5
rating by Richard Flaig
"It was a pleasure working the team at this office. I have been a client of state Farm for quite some time and they never have disappointed me. Whitney was great to work with in my transition of moving to Texas. She made the arduous task seem easy and it was done very quickly. I will recommend State Farm to everyone in need of insurance. Thank you all the great work!"
We responded:
"Hi Richard! Thank you for the five-star rating for Whitney! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
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Janeth Lopez

November 8, 2023

5  out of  5
rating by Janeth Lopez
"Love dealing with this office everyone is always so helpful! Especially Whitney, she goes above and beyond to help and answer all my silly questions! Their customer service goes above and beyond. Love having a local agent you can always just call."
We responded:
"Janeth, your five-star rating is gratefully received! Whitney is an exceptional member of our team, and we're pleased that she could provide assistance with your insurance needs."
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cathy broussard-gary

November 8, 2023

5  out of  5
rating by cathy broussard-gary
"Whitney is so knowledgeable. If you live in that area, then use them as your personal agent."
We responded:
"Cathy, thank you! Your positive feedback means a lot to us. Whitney is a fantastic asset to our team, and we’re glad she was able to deliver for your insurance needs."
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Randy Thompson

November 6, 2023

5  out of  5
rating by Randy Thompson
"Very dependable, always helpful in any matter. Jennifer is always there for us."
We responded:
"Randy, thank you for the shoutout for Jennifer! We greatly appreciate your business."
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Possum Bean

November 6, 2023

4  out of  5
rating by Possum Bean
"The young ladies that work there either have the answers to my questions or get the answers quickly. Friendly, courteous, and professional."
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Blazecoast

October 12, 2023

5  out of  5
rating by Blazecoast
"They rock"
We responded:
"Thank you! We appreciate your trust in us to take care of your insurance policies."
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Danny Duplaisir

October 12, 2023

5  out of  5
rating by Danny Duplaisir
"Awesome experience, great customer service. Made switching multiple insurance policies easy and painless."
We responded:
"Thank you, Danny, for the amazing review! Our team works hard to provide a great insurance experience in Hillsboro and we are thrilled to hear that you are happy with our services."
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Misty Mathews

October 5, 2023

5  out of  5
rating by Misty Mathews
"My family and I have been with Barry Bailey State Farm for around 3 years. The staff is always so helpful. Sorry to say this year I had to use my auto insurance and home owners insurance but they worked to make the process as seamless as possible. Jennifer was so much help! Thanks to Whitney and Jennifer all are bases were covered when we started our policy."
We responded:
"Thanks for the kind words, Misty! We’re happy to hear Whitney and Jennifer were able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Madison Murrell

October 5, 2023

5  out of  5
rating by Madison Murrell
"Great service and bundle options!"
We responded:
"Thank you for the five-stars, Madison! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Matt Overcash

October 5, 2023

5  out of  5
rating by Matt Overcash
"Friendly and knowledgeable staff."
We responded:
"Matt, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor!"